Although the company has activated operational and safety protocols to ensure the usual experience for all guests in the parks and hotels, it cannot guarantee that your visit or stay will meet PortAventura World’s quality standards. We apologize for any inconvenience this may cause.

Therefore, we are offering more flexible options to ensure your experience is not affected.

• If you made your purchase on our website, please check your email: we have sent you important information about your booking.
• If you have tickets dated 19/04 and decide not to come, there's no need to do anything, you can use them any day this season.
• If you made your purchase through third parties, please contact them directly.

On all other days, PortAventura World will operate as normal.